Illustration courtesy of Association Times
Types of neighbor and property situations we can help with include:
- Property line issues between home owners
- Noise problems in neighborhoods
- Condominium Association disputes
- Traffic accidents, road rage and parking issues
- Land development and construction disputes
- Landlord-tenant disputes such as repairs, damaged rental property
How does the process work?
First during an intake process, a DSC Coordinator will determine who needs to be involved in the mediation to resolve the conflict and assess the willingness of each party to participate. Since mediation is a voluntary process, we cannot force someone to participate. We suggest you introduce the idea to the other people involved by referring them to this web site or printing off a copy of the brochure. Alternatively we can contact other parties based on contact information we receive. During these conversations the Coordinator can also be an impartial conflict coach. If all parties are willing to participate, the next steps are:
- The Coordinator selects the appropriate mediator(s) familiar with the type of dispute involved.
- A mutually convenient time for the mediation session is scheduled. Generally we like to allow for one 2-hour session although it may take less time. The DSC Coordinator will let participants know if a second or longer session is likely based on the type of situation and issues involved.
- Participants should let the Coordinator know if they wish to bring a supporter along to the mediation, but they must be prepared to speak for themselves.
What happens during the mediation session(s)?
- The mediator(s) reviews key ground rules, such as no interrupting, no confrontational language, and keeping the discussion confidential.
- The mediator(s) guides the participants in the dialogue, ensuring each has the opportunity to speak and to listen.
- The mediator(s) helps the participants find solutions that work for all involved and feasible ways to avoid future conflicts. Over 85% of the disputes we mediate end in an agreement. Even if you and the other participants do not come to an agreement you are likely to understand the conflict and one another better.
- The solutions are written down to enable participants to remember and take responsibility for the agreement. We at DSC are not able to enforce agreements, nor do we provide any legal advice. However, we find that those who willingly participate create agreements that hold.
- Participants may also decide to continue for an additional session. For certain property issues, more than one session is required.

Why use Mediation?
Cost effective: Your total cost for mediation is far lower than what you would pay if the matter goes to court.
Timely: Agreements can be reached in a short time-frame and sessions are arranged at a place and time convenient to all participants.
Confidential: Mediation is confidential whereas court cases are a matter of public record and sometimes media attention as well.
Self-determined: Each party is directly involved in making the agreement, unlike in a court process where it's out of your hands and the judge determines everything.
Fees
The intake fee is $50 per party and non-refundable. The standard fee for mediations of up to 2 hours is $ 90 per party. It is paid in advance but is refundable if no mediation takes place. Additional sessions are $ 65 per party. For disputes involving more than 3 parties, additional fees may apply. Situations of financial need should be discussed with the Coordinator during the intake process.
